Lisa Scala Jewelry is committed to providing a welcoming and accessible experience for all customers, including people with disabilities. We are working to improve the accessibility and usability of lisascala.com and our customer services. Last updated: July 22, 2026.
Our Accessibility Goal
Our goal is to make our website reasonably accessible and usable in alignment with generally recognized accessibility practices, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as a reference point, where practicable. This is not a certification that every page or third-party component fully conforms.
Measures We Take
Our accessibility efforts may include:
- Using meaningful headings and page structure;
- Providing text alternatives for informative images when practical;
- Supporting keyboard navigation and visible focus indicators;
- Maintaining readable text contrast and scalable text;
- Labeling forms and controls;
- Avoiding content that unnecessarily flashes or moves;
- Reviewing new content and functionality for accessibility; and
- Working with website providers to address identified barriers.
Ongoing Effort
Accessibility is an ongoing process. Website content, themes, plugins, third-party tools, and integrations change over time. Some areas may not yet fully meet our goals, and certain third-party content may be outside our direct control.
Assistance and Alternative Access
If you have difficulty using the website, viewing product information, completing a purchase, accessing a policy, or using a feature, contact us. We will make reasonable efforts to provide the information, product details, or service through an accessible alternative method.
Feedback
We welcome accessibility feedback. When reporting a barrier, please include:
- The web address or page involved;
- A brief description of the problem;
- The browser, device, or assistive technology used, when relevant; and
- Your preferred method of response.
Contact Us
Lisa Scala Jewelry
28 West Main Street
Georgetown, MA 01833
United States
Phone: 978-352-8614
Email: orders@lisascala.com
We aim to acknowledge accessibility inquiries within a reasonable period and will work toward an appropriate resolution.
Physical Gallery Access
For information about physical access, parking, entrances, service arrangements, or accommodations at our Georgetown gallery, please contact us before visiting so we can assist with current details.
Third-Party Content
The website may include content or services provided by third parties, such as payment tools, maps, videos, social-media features, or embedded applications. We encourage those providers to offer accessible content, but we do not control every aspect of their accessibility.
No Retaliation
Lisa Scala Jewelry will not retaliate against a person for requesting an accommodation or reporting an accessibility concern.